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Culture
April 24, 2025
4m read

No-return refund policies will be phased out on Chinese E-commerce platforms, bringing an end to China's no-return refund policies.

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No-return refund policies will be phased out on Chinese E-commerce platforms, bringing an end to China's no-return refund policies.


However, an increasing number of cases have been reported since last year, since 2021, chinese e-commerce companies have been encouraging a policy that gives refunds to consumers without the return of the goods sold.


Since being unable to keep both the product and the funds in china for four years, all e-commerce platforms have reported where customers are abusing the rules, specifically asking for "refund only" after being told that customers are deliberately seeking "refund only" after receiving the item with the intention of keeping both the product and the funds.


Now, after four years, all e-commerce platforms in china have reported that customers are abusing the policies, knowingly asking for "refund only" after receiving the chinese customers have reported.


Finally,.


.


Since the 618 shopping festival last year, websites have been the product of the campaign.


However, customers in china can still request a no-return refund with merchants if both sides agree on the terms, which is, of course, a measure to safeguard merchants' interests and is part of the general trend of "anti-involution" (, or , anti-involution).


Most netizens support the change, while others say they have never used the procedure, and some are concerned that merchants will not have return postage.


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Https://wppopupmaker.com/guides/auto-opening-dash; you can see how this popup was staged up in our step-by-step guide.


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